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Returns

Sound-Lite Sales reserves the right to refuse any parcel without a return authorization number (RMA). As a consequence, you must first obtain an RMA by contacting our technical service team at (204) 233-1739, before shipping a product.

Products returned without a valid reason (defective, damaged, or otherwise authorized by Sound-Lite Sales) are subject to a 30% restocking fee on all items.

Please note: clearance items are final sale and are sold "as is." No refunds or returns.

Place the product in its original box along with all of its accessories. Sound-Lite Sales will not be held responsible for any damage during transportation. Please note that carrying firms can refuse any claim if the packing is inadequate, even if the parcel is insured.

Once you've made sure that the parcel is adequately packed, indicate the RMA number both on the parcel and on the packing list.

Ship the parcel at your charge at the following address:

Technical Service
c/o Sound-Lite Sales
Unit B-376 Marion Street
Winnipeg, Manitoba
CANADA R2H 0V5

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